Terms & Conditions
- Application for the reservation of accommodation must be accompanied by an advance deposit of 30% of the total rental cost. All reservations are subject to written confirmation. If the application is not accepted, the advance deposit will be refunded in full.
- The balance of the total rental cost must be paid in full at least 8 weeks before the holiday is due to commence. Failure to send the required amount by the date due may be (at our discretion) regarded as cancellation of the holiday by you and the advance deposit will not be refunded.
- Cottages/ Lodges are available after 3.00 p.m. on day of arrival. Cottages to be vacated before 10.00 a.m. on day of departure.
- Accommodation is restricted to number of persons stated on the brochure or website. A put-u-up or cot can be provided, if the accommodation is suitable, for £15. Guests may bring their own travel cot. Highchairs are available free of charge on request, subject to availability. If the number of guests in the accommodation exceeds the number stated, a charge of £50 per extra person is payable.
- Please inform the owner if you wish to invite friends or relatives, who are not staying in the accommodation, to the site. Whilst we welcome visitors, we ask that you keep us informed of arrivals and departures. At reception, please leave a note stating car registration, number and names of guests with time of arrival. Please also confirm time of departure when they leave.
- There are electric meters in all the cottages and lodges which accept £1 coins. Electricity is charged at cost and is not included in the rental cost.
- The Clients are responsible for keeping and leaving the cottage clean and tidy. Cleaning and breakages will be charged for. Please check the inventory on arrival and report any discrepancies within 24 hours.
- If any reason beyond the owners control (e.g. fire damage) the property is not ready on the date booked, all rent and charges paid in advance will be refunded in full. The client shall have no further claim against the owners
- We cannot accept liability for injury sustained by any person or for the loss or damage to any property brought onto the premises.
- Cancellation by you. If we are successful in re-letting your holiday, you will only forfeit the booking deposit. If we are unable to re-let then you will be held responsible for the prompt payment of the full cost of the holiday, You may wish to take out cancellation insurance, however, you should check the circumstances of cover
- We allow dogs in some of our cottages/ lodges. The weekly charge per dog is £35. You must bring a dog basket with you and under no circumstances may your dog lie on the bedding or chairs. When you exercise your dog it must be on a lead and you must clean up after your pet. A £25 (cheque) security deposit is also required on your arrival.
- There is a £50 returnable security deposit payable on arrival (by cheque or debit card) when you book Ta Mill House or Forge Cottage. The cheque will be returned to you by post after your holiday, minus any breakages etc.
